iDEAL Roofing (“iDEAL Roofing,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to information collected through our website, phone calls, contact forms, emails, ads, and any other services we operate (collectively, the “Services”).
Contact details (name, email, phone number, address)
Project details (property type, roof issues, photos, budgets, timelines)
Messages and correspondence you send us
Billing and payment information (if applicable)
When you visit our website, we and our third‑party partners may automatically collect:
Device and usage data (IP address, browser type, operating system, referring URLs, pages viewed, links clicked, time spent)
Cookie and tracking data (see Section 4)
We may receive information from:
Advertising platforms (e.g., Google Ads, Meta/Facebook)
Analytics providers (e.g., Google Analytics)
Lead generation partners, directories, or review sites
Public databases and social media platforms when you interact with us there
We use your information to:
Provide and improve our Services (quotes, inspections, repairs, replacements, maintenance)
Communicate with you (respond to inquiries, send updates, schedule work)
Personalize marketing and advertising
Analyze site traffic and performance
Protect our business, enforce our terms, and comply with laws
Detect, investigate, and prevent fraud or security incidents
We may share information with:
Service providers and vendors (IT, hosting, analytics, marketing, call tracking, payment processors)
Advertising and analytics partners (e.g., Google, Meta/Facebook)
Professional advisors (attorneys, accountants, insurers)
Authorities or parties in legal matters when required by law or to protect rights
Successors or acquirers in the event of a merger, sale, or similar transaction
We do not sell your personal information for money. However, some sharing (e.g., with advertising and analytics partners) may be considered a “sale” or “sharing” under certain state privacy laws. See Section 7 for your rights.
We (and our partners) use cookies, pixels, tags, and similar technologies to:
Remember your preferences
Measure website performance
Deliver and measure ads
Understand how visitors use our site
Your choices:
Adjust your browser settings to block or delete cookies.
Use Google’s Ads Settings and the Google Analytics Opt-Out Browser Add-on.
Use platform-specific opt-out tools (e.g., Facebook Ad Preferences).
Your browser may send a “Do Not Track” (DNT) signal. Our site does not respond to DNT signals. You can still use the opt-out mechanisms described above.
We retain personal information for as long as reasonably necessary to:
Provide Services
Meet legal, tax, and accounting obligations
Resolve disputes and enforce agreements
When no longer needed, we will delete or de-identify your information.
Depending on where you live (e.g., California, Virginia, Colorado, other U.S. states with privacy laws, or the EU/UK), you may have rights to:
Know / access the personal information we hold about you
Correct inaccurate personal information
Delete your personal information
Opt out of certain sharing/”sales,” targeted advertising, or profiling
Portability of your data
Limit the use and disclosure of sensitive personal information (where applicable)
To exercise your rights, contact us using the information in Section 11. We may need to verify your identity. You can also authorize an agent to make requests on your behalf, subject to verification.
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it.
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website may link to third‑party sites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to read their policies.
If you have questions about this Privacy Policy or wish to exercise your privacy rights:
iDEAL Roofing
1201 S Pacific Ave, Kelso, WA 98626
Phone: (360) 749‑8900
We may update this Privacy Policy from time to time. The “Effective date” at the top tells you when it was last revised. Changes become effective when posted on our website.
SMS Consent: By providing your mobile number and opting in, you agree to receive recurring marketing and transactional texts from iDEAL Roofing. Message & data rates may apply. Reply STOP to opt out and HELP for help.
Email Marketing: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our messages.
